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Track Your Order



Track Your Order

How do I track my order? 

Complete the following steps to track your order:
  • Log into My Account (located at the top of the Home Page).

  • Click on the Order Number you wish to track.

  • Click on the Tracking Number for the item you wish to track.

If you receive a Shipping Notification, your order is on its way, even if you initially do not see any tracking information.

  • Sometimes it takes up to 24 hours to update Tracking Status.

  • Oversized Item Delivery Policy have special shipping arrangements. Delivery of oversized- items can take 1-6 weeks and you may not have tracking information for these items.

  • Until International shipments leave the U.S. shipping hub, you may not have tracking information.

  • For packages shipped by USPS and UPS-MI, we can display only a delivery confirmation number. We cannot display tracking information on items shipped by these carriers. (Click here for more information on USPS and UPS-MI deliveries).

Will I receive a paper copy of my extended warranty? 

We send extended warranties you purchase via email. To view these warranties:

  • Click into My Account.

  • Click on the order number.

  • Click next to the warranty number.

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If you have any questions, please feel free to contact me.


The following are some links of express companies.


DHL:   http://www.dhl.com/en.html    

EMS: http://www.ems.com.cn

TNT: http://www.tnt.com

FeDex:  http://www.fedex.com 

UPS:  http://www.ups.com.cn